• Maintaining a deep knowledge of company products and services.
  • Building and maintaining strong relationships with prospective and existing clients.
  • Researching and pursuing new business opportunities.
  • Identifying clients’ needs and requirements and proposing suitable solutions.
  • Providing clients with comprehensive product/service consultations and guiding their decision-making process.
  • Upselling and cross-selling products/services to clients.
  • Resolving complaints and issues efficiently and promptly.
  • Prospecting for new clients
  • Ensuring client satisfaction
  • Developing and implementing marketing strategies to grow the customer base.
  • Build long-term relationships with clients and customers.
  • Create strategies and work with clients to boost their brand.
  • Help promote and maintain a positive company image


  • Sc. Business Administration, marketing, communication, or a similar field.
  • Experience as a relationship manager, in customer service, or a similar role.

EXPERIENCE (examples/ guidelines as stated below)

  • 5 – 7 years experience in Relationship Management/Customer Service

COMPETENCIES REQUIREMENTS (examples/ guidelines as stated below)

  • Strong presentation skills
  • Excellent written and verbal communication skills
  • Highly organized and detail-oriented.
  • Good conflict-resolution and problem-solving skills.
  • Leadership and team management skills.
  • Proficient use of Microsoft Office
Job Category: Hybrid
Job Type: Full Time
Job Location: Ikoyi